Dear Stephen,
Thank you so much for all of the help and assistance that you have provided throughout the process of obtaining our visa. The fact that I am self-employed was set to pose a real problem in proving my work history but your calmness and professionalism throughout the process despite our frantic emails in the middle of the night allowed us to obtain our visa (with a direct grant!) in a time frame earlier than we anticipated.
We never doubted that as long as we had you acting as our agent we were in the best hands; this certainly took the edge off of a path that, without your involvement, would have been overwhelmingly stressful. We certainly will not hesitate to refer you to anyone who his considering immigration.